5 Amazon Feedback Request Templates To Get More Reviews
5 Amazon Feedback Request Templates
Brands with great customer service are rewarded by Amazon.
Keywords that consumers use while writing reviews influence how your Amazon listing shows up on Google search results.
And, reviews significantly improve conversions for your product listings on Amazon.
That’s why requesting feedback from your Amazon customers is very important. You can reach out to your customers over email and request feedback on Amazon.
In this article, we will show you 5 Amazon feedback request templates that you can use to request feedback and grow your business.
Save review request templates and insert them anywhere using keyboard shortcuts.
Amazon Feedback Request Template
Does your feedback focus specifically on the packaging and delivery of the product? Then this template is for you as this template focuses on feedback regarding the packaging and delivery of the product.
Hi {formtext: name=Customer's first name}!
Thank you for your order of [Product name]. We hope you received your package and everything is acceptable.
Rate your buying experience We would appreciate it if you could tell us how we handled your packaging and delivery of your product. You can leave your feedback here: [Feedback link]
It will take you just a minute, and it would help us know if there's anything we can improve on.
Do you have any issues? Reply to this email, and we'll get back to you as soon as possible.
We hope you enjoy [Product name]!
[Add your signature here]
Amazon Product Feedback Request Template
It is common to see Amazon sellers request multiple feedback into one email, but if you only wish to get the product feedback you should consider using this email template.
We are [Add your brand name]. Thank you for purchasing [Product name]. We hope you're enjoying your purchase.
Review your product Loving your new [Product name]? Please leave your product review here [place your embedded feedback/Amazon link] for other Amazon shoppers to know what you think of this item.
Do you have any issues? Reply to this email, and we'll get back to you as soon as possible.
We hope you enjoy [Product name]!
Kind regards, [Add your brand name]
Amazon Feedback Request Template
If your product is in a very competitive market. A way for you to drive valuable feedback from your customers is by showing your appreciation and being grateful to your customers. Here is a template that shows how to do it.
Thanks for trusting us with your purchase!
We at [Add your brand name] truly appreciate your purchase. We know you had many options to chose from, and we thank you for trusting [Add your brand name].
We hope we have delighted you with the quality and have brought a smile to your face.
If you loved [Product name], consider sharing your experience here: [place your embedded feedback/Amazon link]
Kind regards, [Add your brand name]
Amazon Feedback Request Template Sequence
You often are left with a limited interval of time where you can reach out to your customers and collect feedback. This is especially true if you are sending feedback emails after the product has been delivered. But there’s a way to increase this feedback interval.
Instead of creating one email that goes out after your customer has received the product, consider crafting a sequence of emails that can go out like this:
- Two days before delivery
- Two days after delivery
- 2 weeks after delivery
The sequence timeline is not set in stone and can change depending on your product. To illustrate this, check the Amazon feedback request email template sequence below.
We will break this template into three sections: two days before delivery, two days after delivery, and one to two weeks after delivery. Each template will have a specific goal in mind, whether it's to establish a good relationship with your client or request any desired feedback.
Two days before delivery
Send this email right when the item is confirmed for delivery. This is a gateway for you to establish a connection with your client and build anticipation for the product.
Hi {formtext: name=Customer's first name}!
This is [Add your brand name]. Thank you so much for your purchase of [Product name]! You will receive your product soon, and we hope you'll enjoy it.
To see where your product is, check up on its progress here: [Tracking link].
We are going to great lengths to make sure you receive your product in the best way possible. If you have any questions about your item, check here [embedded product description link] what you can do with [Product name]!
Do you have any issues? Reply to this email, and we'll get back to you as soon as possible.
Kind regards, [Add your brand name]
Two days after delivery
Send this email a couple of days after the product has been delivered.
This email is for you to follow up with your buyer while they are still excited about the product's delivery and every impression is still fresh in their minds. It is a prime moment for you to gather feedback on delivery and first impressions.
It’s [Add your brand name] again! According to our records, [Product name] was delivered a few days ago.
We would love to hear from you! Be sure to leave your product review here: [Product review link].
Your feedback is extremely important to us and other buyers. We want to know your experience with [Product name], and the Amazon community often relies on reviews from other buyers.
Do you have any issues? Reply to this email, and we'll get back to you as soon as possible.
Kind regards, [Add your brand name]
One to two weeks after delivery
This email is the last chance you have to gather any feedback from your clients through email. This email is to remind clients to review their product if they haven't already. It is also a good opportunity for you to ask for more detailed feedback since they have been using the item for a few days.
It's been a while since you received [Product name]. We hope you have been enjoying it so far.
If you haven't already, please consider leaving a review here [Embedded product review link]. We would love to hear about your experience with [Product name]. It only takes a few minutes, and it would benefit us immensely.
Click here to leave your review! [Product Review Link]
Do you have any issues? Reply to this email, and we'll get back to you as soon as possible.
Kind regards, [Add your brand name]
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