Office Closed Email Templates to Keep Customers in the Loop
Notify customers of office closures for holidays, emergencies, and other situations to maintain your customer relationships.
Sometimes things come up and life happens. This is the case for customers and small business owners alike.
That's why it's important to keep your customers and clients notified if things change.
This is especially true if you communicate with your customers and clients primarily over email. Keeping them in the loop is an important aspect of managing your relationships.
In this article, we'll share some templates you can quickly use to keep your customers and clients informed when your office is closed.
Office Closed Email Templates to Keep Customers in the Loop
Sudden Office Closure Email
Use this template if something comes up and you need to send a quick message to notify customers or clients.
Sudden Closure Email
Hello {formtext: name=name; default=there; cols=10},
Thank you for your email. As a result of {formmenu: a medical issue; default=an emergency; a conference/event}, I won't be responding to emails as soon as I normally do.
I'm taking a few days off because of this. I apologize for any inconvenience this may cause. You may anticipate a response from me by {time: MMMM Do; shift=+1D >MON}.
Thanks, John Smith - CEO of ACME
Thank you for your email. As a result of {formmenu: a medical issue; default=an emergency; a conference/event}, I won't be responding to emails as soon as I normally do.
I'm taking a few days off because of this. I apologize for any inconvenience this may cause. You may anticipate a response from me by {time: MMMM Do; shift=+1D >MON}.
Thanks, John Smith - CEO of ACME
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Office Closed Email with Dates and Documentation
Use this template to inform customers and clients of specific dates your office will be closed as well as provide additional resources if necessary.
Office Closed With Dates and Link
Hello {formtext: name=name; default=there; cols=10}!
Please be aware that several of our staff will be out of the office on {time: MMMM Do; shift=+3D}. Since most of our crew won't be back until {time: MMMM Do; shift=+1D >MON}, there will be a delay in responding to your request.
If we do not respond to your inquiry initially, their follow-up responses can be delayed.
Your email request has been received, and it will be processed shortly.
{formtoggle: name=Additional Resources; default=yes}Please check out our comprehensive list of helpful resources by clicking on this {link: https://www.google.com/}link{endlink}.{endformtoggle}
Best, John Smith - Head of Customer Support, ACME
Please be aware that several of our staff will be out of the office on {time: MMMM Do; shift=+3D}. Since most of our crew won't be back until {time: MMMM Do; shift=+1D >MON}, there will be a delay in responding to your request.
If we do not respond to your inquiry initially, their follow-up responses can be delayed.
Your email request has been received, and it will be processed shortly.
{formtoggle: name=Additional Resources; default=yes}Please check out our comprehensive list of helpful resources by clicking on this {link: https://www.google.com/}link{endlink}.{endformtoggle}
Best, John Smith - Head of Customer Support, ACME
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General Office Closed Email
Choose the formal choice if you want to keep things brief and don't have the time to write a creative email.
Additionally, if you operate in a field where using humor is frowned upon as unprofessional, stick to the traditional office closed email.
General Office Closed Email
Hello {formtext: name=name; default=John; cols=10},
I appreciate your email. I regrettably won't have much access to email from {time: MMMM Do; shift=1D} to {time: MMMM Do; shift=+1D >MON} because the office will be closed.
I apologize for this and any inconvenience it may cause. Once I'm back on {time: MMMM Do; shift=+1D >MON}, I'll reply to your email right away.
Take care, Jane
I appreciate your email. I regrettably won't have much access to email from {time: MMMM Do; shift=1D} to {time: MMMM Do; shift=+1D >MON} because the office will be closed.
I apologize for this and any inconvenience it may cause. Once I'm back on {time: MMMM Do; shift=+1D >MON}, I'll reply to your email right away.
Take care, Jane
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Office Closed, Try These Links
Use this template to offer additional information and links for customers to check out while your office is closed.
Note: You can copy these templates and customize the links for your own business.
Office Closed, Try These Links Email
Hello {formtext: name=name; default=there; cols=10},
Our office will be closed for the remained of this week. We will resume normal business hours starting on {time: MMMM Do; shift=+1D >MON}.
In the meantime,
- If you're interested in learning more about us, check out {link: https://www.google.com}Our Website{endlink}
- You can also check out what our customers are saying about us in {link: https://www.google.com}Reviews{endlink}
- Visit our website and register for a free {link: https://www.google.com}Demo{endlink}
- Take a look at our {link: https://www.google.com}FAQ Page{endlink} to learn more
Thanks! John Smith - Head of Customer Support, ACME
_
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Here's a Freebie While We're Gone Email
If you really want to maintain your customer relationships, consider giving them a free guide, video, etc while your office is closed.
Freebie While We're Gone Email
Hello {formtext: name=name; default=there; cols=10},
I appreciate your email. Unfortunately, our office will be closed, and won't respond to emails from {time: MMMM Do; shift=1D} to {time: MMMM Do; shift=+2D}.
Once we are back on {time: MMMM Do; shift=+2D}, we'll reply to your email right away.
Until then, I've included a free {formmenu: guide; default=article; video; name=freebie} in this email that you can enjoy while I’m gone!
Here's your freebie: {if: freebie="video"}https://www.youtube.com/{endif}{if: freebie="article"}https://blaze.today/blog/{endif}{if: freebie="guide"}https://blaze.today/docs/{endif}
Take care, Jane Doe - Head of Customer Support, ACME
I appreciate your email. Unfortunately, our office will be closed, and won't respond to emails from {time: MMMM Do; shift=1D} to {time: MMMM Do; shift=+2D}.
Once we are back on {time: MMMM Do; shift=+2D}, we'll reply to your email right away.
Until then, I've included a free {formmenu: guide; default=article; video; name=freebie} in this email that you can enjoy while I’m gone!
Here's your freebie: {if: freebie="video"}https://www.youtube.com/{endif}{if: freebie="article"}https://blaze.today/blog/{endif}{if: freebie="guide"}https://blaze.today/docs/{endif}
Take care, Jane Doe - Head of Customer Support, ACME
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Office Closed Email Template for Holidays
Any public holiday may be used for this email template. You may tailor them to be particular to particular festivals like Christmas or New Year's Day if you'd like.
Office Closed For Holiday Email
Hello {formtext: name=name; default=John; cols=10},
We will be closed on {time: dddd} since our company will observe {formtext: name=a holiday; cols=10} this month.
We won't be accessible to respond to any emails as a result. If you have any questions, feel free to contact our support team, and be assured that we'll respond as quickly as we can.
Thank you for your cooperation, Jane Doe - CEO, ACME
We will be closed on {time: dddd} since our company will observe {formtext: name=a holiday; cols=10} this month.
We won't be accessible to respond to any emails as a result. If you have any questions, feel free to contact our support team, and be assured that we'll respond as quickly as we can.
Thank you for your cooperation, Jane Doe - CEO, ACME
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Want more templates? Check out our Small Business Owners and Customer Support pages for more templates to help you save time today!
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We hope you found some value in this piece. Feel free to copy, customize, and use these office closed email templates as you see fit.
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