60+ Positive Review Response Templates

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60+ Positive Review Response Templates

If you’re here for positive review response templates, then you understand the value of connecting to your customers.

Responding to positive reviews is a great way to build an engaging customer experience that builds loyalty and highlights you as a customer-centric business.

Strive to be a business that goes beyond only responding to negative feedback.

Have you had customers going out of their way to pay you a compliment? Take that opportunity to demonstrate your appreciation for the buzz they’ve created around your business and show that you value each and every customer experience.

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positive review response phrases

How To Use These Positive Review Response Templates

Customize the following review response examples to your needs and spread positivity around. While you should always write with your own authentic voice, here are some simple guidelines to follow:

  • Expressing gratitude is key
  • Personalize your positive review response to show your appreciation to the reviewer
  • Address specific points of feedback within your response
  • Offer value to everyone reading the review
  • Add keywords but don’t overdo it
  • Be selective; you don’t have to respond to every comment

30 Positive Review Response Templates

Positive review response example 1
Dear {formmenu: name=Mr./Ms.; Mr.; default=Ms.} {formtext: name=Last name},

We’re so happy to hear you had a great experience at {formtext: name=Location}. Your review made our day! Our whole team works very hard to keep our customers happy, but we can only do it thanks to amazing customers like you. Thanks again, and we hope to serve you again soon.

Sincerely, The whole team at {formtext: name=Company Name}
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Positive review response example 2
Hi {formtext: name=Add first name},

Thank you so much for your positive feedback! We’re thrilled to hear you enjoyed our {formtext: name=of that product/service}. We find it to be a favorite among many of our customers.

Just wanted to let you know that for every three purchases {formtext: name=of that product/service}, you’re entitled to the next one free of charge! We’ll send you a message to inform you of the claiming process.

Thanks again for your kind words and for being a fantastic customer.

{formtext: name=Add your first name here} {formtext: name=Add your company name here}
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Positive review response example 3

Hello {formtext: name=Add first name}! We’re so grateful that you took the time to share your feedback with us. It’s our pleasure to serve customers like you. Have a wonderful day!

{formtext: name=Add your company name here} team

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Positive review response example 4
Hi {formtext: name=Add first name}, it’s great to hear that you had a positive experience at {formtext: name=Location Name}. Our team will be happy to hear that their hard work has paid off! If there’s anything we can do to serve you further, let us know.

Your friends at {formtext: name=Add your company name here}
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Positive review response example 5
Dear {formtext: name=Add first name}, I’m happy to hear that our team provided you with excellent service. I’ll make sure that they receive your feedback. I’m sure it will make their day!

Kind Regards, {formtext: name=Add your name here} {formtext: name=Add your role here} {formtext: name=Add your company name here}
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Positive review response example 6
Thanks so much for sharing your feedback about our service. We’re glad to hear that our team’s performance exceeded your expectations, and we’ll make sure that {formtext: name=employee name} receives the recognition they deserve. Thank you again, {formtext: name=Add first name}, have a great day!

{formtext: name=Add your name here} {formtext: name=Add your role here} {formtext: name=Add your company name here}
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Positive review response example 7
Hi {formtext: name=Add first name}, your comments have been shared with our entire team at {formtext: name=Add your company name here}. When we hear from happy customers like you, we spread the positivity around! Hope to serve you again soon.

The team at {formtext: name=Add your company name here}
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Positive review response example 8
Dear {formtext: name=Add first name}, it is not every day that we receive feedback as detailed and thoughtful as yours. But trust us when we say that it does not go unnoticed. Your comment has given us valuable insight into the services that we provide at {formtext: name=Add your company name here}. We sincerely thank you for taking the time to share your thoughts with us.

All the best, {formtext: name=Add your name here} {formtext: name=Add your role here} {formtext: name=Add your company name here}
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Positive review response example 9
Hello {formtext: name=Add first name},

You don’t know how much your fantastic feedback means to us here at {formtext: name=Add your company name here}. To show our appreciation for being a great customer, we’d like to offer a {formtext: name=e.g. 15}% discount for your next visit to our store in {formtext: name=Location}. So keep an eye on your inbox. We’ll be sending your voucher over shortly.

Hope to serve you again soon! {formtext: name=Add your name here}
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Positive review response example 10
Thank you for your kind words, {formtext: name=Add first name}. We’re grateful for your feedback. It’s our pleasure to provide the best possible service to our guests, and we’re glad that this commitment was reflected in your visit. We look forward to the next time we’re able to serve you again. Have a wonderful day!

All the staff at {formtext: name=Add your company name here}
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Positive review response example 11
Thanks {formtext: name=Add first name}! It makes our day to hear that we were able to provide you 5-star service. We’ll make sure the entire team at {formtext: name=Location} receives your feedback – they’ll be thrilled to hear your kind words.

Your friends at {formtext: name=Add your company name here}
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Positive review response example 12
Hi {formtext: name=Add first name}. We sincerely appreciate you taking the time to share with us your experience at {formtext: name=Location}. On behalf of our entire team, thank you for allowing us to serve you.

All the best, The team at {formtext: name=Add your company name here}
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Positive review response example 13
Dear {formtext: name=Add first name},

Thank you for your detailed review of our {formtext: name=of that product/service}. It means a lot to us that you took the time to share your thoughts with the rest of our community and us. You mentioned that you’d be interested in getting even more value out of our {formtext: name=of that product/service}. If so, then you might be interested in the new {formtext: name=video/guide/page} we just published about this very topic! You can find it at {formtext: name=link}. Please get in touch if you have any other questions for us.

The {formtext: name=Add your company name here} team
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Positive review response example 14
Hi {formtext: name=Add first name}! You’ve left a smile on the faces of our whole team with your kind words. Thank you so much for sharing this with us. We’re grateful that we had the opportunity to serve you.

Your friends at {formtext: name=Add your company name here}
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Positive review response example 15
Hello {formtext: name=Add first name}! Just wanted to let you know how much your review means to us here at {formtext: name=Location}. We do all we can to provide our customers with the best service, and it always makes our day when a customer appreciates it. Thanks again, and we hope to make your next visit just as positive. Have an amazing day!

From everyone at {formtext: name=Add your company name here}
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Positive review response example 16
Hi {formtext: name=Add first name}! Thanks for sharing your positive review of our {formtext: name=of that product/service}. Feedback like yours is valued by every team member here and it gives us the motivation to continue developing our {formtext: name=of that product/service}.

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Positive review response example 17
Dear {formmenu: name=Mr./Ms.; Mr.; default=Ms.} {formtext: name=last name},

We’re so happy to hear you had a great experience at {formtext: name=Location}. Your review made our day! Our whole team works very hard to keep our customers happy, but we can only do it thanks to amazing customers like you. Thanks again, and we hope to serve you again soon.

Sincerely,

The whole team at {formtext: name=Add your company name here}
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Positive review response example 18
Dear {formtext: name=Add first name}, it’s always amazing to hear that we’ve been successful in our goal of providing our customers with the best possible experience. Thank you for giving us the chance to serve you.
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Positive review response example 19
Hi {formtext: name=Add first name}, we’re blown away by your kind words! We’re sure that the whole community would like to hear your detailed review of our {formtext: name=product/service}. We’d love to get in touch and hear more about your experience with our {formtext: name=product/service}. Please send us a message at {formtext: name=email} if that’s alright with you. Thanks again, and have a great day!

{formtext: name=Add your name} from {formtext: name=Add your company name here}
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Positive review response example 20
Hi {formtext: name=Add first name}! Our team enjoys doing what they do because of customers like you. Your review just made our day. Thank you so much!

The {formtext: name=Add your company name here} team
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Positive review response example 21
Hello {formtext: name=Add first name}! We built {formtext: name=Add your company name here} to provide the best possible service to every customer who walks through our door. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do.

Sincerely, {formtext: name=Add your name} {formtext: name=Add your company name here}
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Positive review response example 22
Hi {formtext: name=Add first name}! Thanks for visiting us at {formtext: name=Location}. We’re glad that the entire staff made you feel welcome. We look forward to serving you always.

The team at {formtext: name=Add your company name here}
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Positive review response example 23
Dear {formtext: name=Add first name}, feedback like yours is valuable to us. It helps us continue to improve and provide the best possible service to customers like you. Thank you, and have a great day!

{formtext: name=Add your name} from {formtext: name=Add your company name here}
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Positive review response example 24
Thank you so much, {formtext: name=Add first name}! It fills us with pride to know that our service is valued by our community. We strive to be the best we can be every day.
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Positive review response example 25
Thanks {formtext: name=Add first name}! Your words lifted our spirits today. It means so much to us when our customers appreciate the hard work that goes into making each day at {formtext: name=Add your company name here} memorable.
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Positive review response example 26
We’re so grateful that you took the time out of your day to share your review with us, {formtext: name=Add first name}. We’ll make sure that your customer representative {formtext: name=Employee Name} receives your kind feedback. It will make their day!
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Positive review response example 27

Hi {formtext: name=Add first name}! Thank you for visiting us at {formtext: name=Location}. We want you to know how much we appreciate your review. Our staff works hard every day to give you the best dining experience possible. I’ll make sure to share your feedback with them. They’ll be thrilled to know their hard work has paid off.

{formtext: name=Add your name} {formtext: name=Position} {formtext: name=Add your company name here}

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Positive review response example 28
Dear {formmenu: name=Mr./Ms.; Mr.; default=Ms.} {formtext: name=Add last name},

It’s lovely to hear your kind words of appreciation for our hard-working staff at {formtext: name=Location}. Thank you for choosing to dine with us. We hope to serve you again soon.

Sincerely, The whole team at {formtext: name=Add your company name here}
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Positive review response example 29
Hello {formmenu: name=Mr./Ms.; Mr.; default=Ms.} {formtext: name=Add last name},

Thank you for this touching note. It has been our absolute pleasure to serve you, and we hope that you return soon.

Sincerely, {formtext: name=Add your name} {formtext: name=Position} {formtext: name=Name of Hotel}
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Positive review response example 30
Dear {formmenu: name=Mr./Ms.; Mr.; default=Ms.} {formtext: name=Add last name}, it gives us much pleasure to know that you’ve chosen to stay with us again. Your kind words encourage us to continue doing our best to make sure every guest’s experience is a memorable one. Thanks again, and have a wonderful day.
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Sample Templates For Positive Responses With No Comments

Even if your customers don’t leave written feedback, it’s still important to respond appropriately and show people that you value their business.

It’s ok to be brief. Just be sure to express your gratitude in a natural tone. Personalize your response whenever you can, and make sure to vary your template usage.

Positive Review Response Templates For Generic 5 Stars Review

Generic 5-star response example 1
Thank you so much for giving us 5 stars. You made our day!
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Generic 5-star response example 2
Thanks for your 5-star review! We sincerely appreciate your feedback.
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Generic 5-star response example 3
We can’t wait to share your 5-star review with our team. They’ll be thrilled!
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Generic 5-star response example 4
Thank you for the 5-star review! We’re here to serve you anytime.
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Generic 5-star response example 5
We really appreciate you taking the time to leave us a 5-star review. It means a lot to us.
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Generic 5-star response example 6
Thank you for the 5-star review! We value your feedback and can’t wait to serve you again.
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Generic 5 star response example 7
Thanks a lot for your kind words and for sharing your 5-star review with the rest of our community.
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Generic 5 star response example 8
We’re so grateful that you took the time to leave us a 5-star review. Thank you!
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Generic 5 star response example 9
Thank you for being our customer and leaving us a wonderful 5-star review.
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Generic 5 star response example 10
Amazing feedback. Thank you so much for giving us 5 stars!
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Positive Review Response Templates For Generic 4 Stars Review

Generic 4-star response example 1
Thank you for the review! Your feedback is much appreciated and helps our team improve.
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Generic 4-star response example 2
We really appreciate you sharing your review of our service. Thank you!
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Generic 4-star response example 3
Thank you for the positive feedback!
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Generic 4-star response example 4
We’re so happy to have you as a customer. You’re welcome to come again anytime.
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Generic 4-star response example 5
Thanks for sharing your review with our community. It means a lot to us.
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Generic 4-star response example 6
We’re grateful that you took the time to leave us a review. Thanks a lot!
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Generic 4-star response example 7
Thank you! Your positive feedback is much appreciated.
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Generic 4-star response example 8
Thanks for the review! We hope to serve you again in the future.
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Generic 4-star response example 9
Thank you very much for sharing your review. We love hearing from our customers.
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Generic 4-star response example 10
Your feedback means a lot to our team. Thank you for taking the time to leave us this review!
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H3: Location-Based Positive Review Response Templates For Reviews With No Comments
Positive review no-comment response example 1
Thank you for sharing your positive feedback. We look forward to your next visit to {formtext: name=Location}.
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Positive review no-comment response example 2
We’re thrilled you had such a great time at {formtext: name=Location}. We hope to have you back soon!
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Positive review no-comment response example 3
Thanks for giving us a 5-star review! The team at {formtext: name=Location} can’t wait to welcome you back for your next visit.
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Positive review no-comment response example 4
Thanks for sharing the word about {formtext: name=Location}. We really appreciate your positive review.
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Positive review no-comment response example 5
We’re always happy when customers like you enjoy your time at {formtext: name=Location}. Come back anytime!
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Positive review no-comment response example 6
On behalf of our team at {formtext: name=Location}, thanks so much for this positive review. It means a lot to us.
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Positive review no-comment response example 7
Thank you for visiting {formtext: name=Location}. We’re so happy that we could give you a 5-star experience.
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Positive review no-comment response example 8
Our team is so grateful for your positive feedback. Looking forward to having you again at {formtext: name=Location}.
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Positive review no-comment response example 9
Thank you for visiting {formtext: name=Location} and sharing your positive feedback with our community.
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Positive review no-comment response example 10
Seeing your 5-star review made our day at {formtext: name=Location}! Thank you so much.
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