Text Blaze and the Real Estate Industry
“OMG, I’m genuinely excited right now, this is amazing!” Ashley exclaimed with enthusiasm after finishing a feature presentation of Text Blaze.
Ashley works in Real Estate at a large firm in the Pacific Northwest, and found that her day, like many others, was spent doing repetitive tasks. They were important, she had to make sure the proper adenda was attached to an offer for instance, but they were standardized tasks she needed to do over and over. And, each task took time, which impacted her ability to respond to clients as rapidly as possible, potentially impacting customer impressions and lessening her ability to close a sale.
By implementing Text Blaze, Ashley was able to see improvements in three key areas:
- Customer impressions and satisfaction – More referral business from enthusiastic clients
- Efficiency in offer preparation and support – Higher close rate helped by quicker responses
- General communication and efficiency support
Let's talk about each one of these in more detail.
Improved customer impression and satisfaction
Many of Ashley’s correspondence with clients revolved around routine questions and updates. “What are our options to respond to this inspection result” was a common one, and with Text Blaze it was possible to save the common ones to “snippets”, which allowed inserting them directly in an email with a couple keystrokes. This had the advantage of allowing her to respond more quickly with well thought out and prepared responses. (in turn letting the client know how important they were to her).
Offer prep and support
Text Blaze enables the use of standardized offer language by inserting relevant legal language when preparing offers and responding to inspection contingencies. This:
- Allows organizational control over language being used, ensuring consistency and allowing realtime organizational-level updates when language needs to be changed
- Removes the need to copy and paste, and the potential lost of saved language
- In addition to allowing organization-wide updates, by utilizing standardized language the potential for errors is significantly reduced
Text Blaze also supports inserting the particular addenda that are relevant to the current offer and explains each addendum in a brief yet thorough description.
Instead of copy and pasting various adenda from various folders, Ashley was able to create a comprehensive list with the most commonly used items already checked to be inserted, and the others made visible so they could be used on an as needed basis.
Scheduling and communication
Text Blaze makes it easy to include standard language, instruction, and other relevant info on every scheduling invite.
By utilizing Text Blaze’s form function, Ashley can standardize the formatting of appointment notes, as well as ensure appropriate fields are filled in enhancing accuracy as well as speeding up the appointment setting process.
Another Text Blaze customer, Jordan, commented “with the push of a quick and easy custom keystroke, I am able to skip the hassle of typing phone numbers and addresses out in full without having to double-check if I typed it correctly”.
Conclusion
Text Blaze is a leading tool for Real Estate Agents and their support staff to enhance productivity, close more deals, and generate future referral business. It can be installed and up and running in a matter of minutes, and works with most systems agents and their support staff are already using, whether in-house or publicly available, while still having the power to incorporate powerful business logic as the user requires. In addition, Text Blaze has a robust documentation and user forums, ensuring any issues are rapidly addressed.
About Text Blaze
Text Blaze is a leading, 5-star rated Chrome auto text extension tool to expand snippets, templates, macros, forms, and more in Chrome. It includes powerful organizational level controls (for Enterprise accounts), as well as a robust set of features for the individual user.
To find out more, email sales@blaze.today.
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