Turn Every Customer Message Into a Perfect Interaction
Guide and accelerate communication in your existing support stack with shared, customizable templates.
Eliminate repetitive typing, ensure compliance, and speed up resolution times. No integration required.
⭐⭐⭐⭐⭐ 1,800+ Chrome Web Store
reviews
700,000+ people use Text Blaze to end repetitive typing
700,000+ people use Text Blaze to end repetitive typing
Speed or Quality? Pick Both.
Save time
Eliminate repetitive typing and free up time for customer care
Eliminate mistakes
Eliminate messaging mistakes. Reduce misrouted tickets by >70%
Accelerate onboarding
Reduce new employee onboarding time by >60%
Text Blaze allows us to manage all communications of a large support organization that works across multiple markets.
When using Text Blaze snippets, we saw a significant reduction in misrouted cases.
Text Blaze saves so much time and allows us to use our brain power and creativity to really make a difference.
Text Blaze helps increase consistency adherence to process requirements.
Text Blaze helps team members know exactly what to say, what to do, and when to do it.
Text Blaze helps us not only save time but remove the risk of making mistakes.
Text Blaze helps us streamline communication and keep it consistent across platforms.
Text Blaze allows us to manage all communications of a large support organization that works across multiple markets.
When using Text Blaze snippets, we saw a significant reduction in misrouted cases.
Text Blaze saves so much time and allows us to use our brain power and creativity to really make a difference.
Text Blaze helped us see increased consistency & alignment as well as increased adherence to process requirements.
Text Blaze helps team members know exactly what to say, what to do, and when to do it.
Text Blaze helps us not only save time but remove the risk of making mistakes.
Text Blaze helps us streamline communication and keep it consistent across platforms.
Guide and automate your team's work anywhere
All-in-one writing assistant that turns support agents into experts.
Smart templates
Guided workflows
Form-filling automation
Real-time compliance
AI summary & translation
Reporting & analytics
Dynamic templates in every text box
Draft the perfect message bringing together standardization and personalization.
Create shared templates for:
(i) responses to customers (in email, chat, social)
(ii) ticket escalation and transfer notes.
Create shared templates for:
(i) responses to customers (in email, chat, social)
(ii) ticket escalation and transfer notes.
Guide agents' work
Guide the agent’s next step using dynamic decision trees.
Create guided workflows for:
(i) Troubleshooting flows (e.g., access issues, unauthorized transaction)
(ii) Standard Operating Procedures (e.g., ticket escalation, KYC)
Create guided workflows for:
(i) Troubleshooting flows (e.g., access issues, unauthorized transaction)
(ii) Standard Operating Procedures (e.g., ticket escalation, KYC)
Automate form-filling and workflows
Automatically fill out forms and transfer data between systems.
Summarize any information (e.g., notes, PDFs, live transcripts) and transfer the data anywhere.
Summarize any information (e.g., notes, PDFs, live transcripts) and transfer the data anywhere.
Automate communications compliance
Instantly rewrite drafts to align with your team’s communication guidelines and policies.
Catch typos and mistakes in real-time to ensure professional polish.
Catch typos and mistakes in real-time to ensure professional polish.
Shared contextual AI prompts
Use AI prompts on any page to summarize threads, draft messages or review and rewrite messages.
Include page content and files as context for best results.
Include page content and files as context for best results.
Access your data from anywhere
Incorporate up-to-date data from spreadsheets or any other source in templates.
Collect structured data from customer interactions to inform business decisions.
Collect structured data from customer interactions to inform business decisions.
What's the ROI of Text Blaze?
Text Blaze improves outcomes, boosts productivity, and reduces onboarding time. Learn more from our sales team sales@blaze.today.
Works everywhere you work. No integration required
No change to your current app stack or significant implementation effort required.
Gmail
Microsoft Outlook
Indeed
Salesforce
HubSpot
Zendesk
Intercom
Slack
Jira
Google Docs
Microsoft Teams
Front
Epic
Microsoft Word
Notion
Fits any team size
Improve and simplify processes across your organization without adding extra complexity.
Use everywhere
Use Text Blaze anywhere in Chrome, or outside Chrome with our desktop apps for Windows or Mac.
Safe collaboration
Change notification, content history and commenting.
Admin controls
Centrally manage content and control access and permissions across your team.
Centralized billing
A single subscription for your entire organization.
SAML single sign-on
Simplify your onboarding by allowing members of your organization to join with one click.
Usage reporting and analytics
Understand your team's usage patterns and guide them accordingly.
Teams and default folders
Divide users into teams and set default folders to align content with role.
Privacy and security
We are SOC2 compliant, and we never share your information.
High-touch support
We're always available to help you solve any problem or train your team.
Training and Implementation
Our experts will ensure you're getting the most from Text Blaze.
