Delight your customers
Consistent, accurate and complete communications with customers at a fraction of the time
Free up time and energy to focus on your customers' needs.
500,000+ people use Text Blaze to end repetitive typing
Work smarter and save time anywhere
Create templates of commonly used phrases, responses and emails and insert them anywhere using keyboard shortcuts
Automate repetitive typing and other low-value tasks and free up time for meaningful customer interactions.
Works anywhere you work with no onboarding time
Support teams that use Text Blaze
Boost productivity
Save 20+ hours of repetitive work a week per person
Improve customer satisfaction
Reduce response time, and ensure quality
Reduce burnout & improve happiness
Focus on helping customers instead of mindless work.
Start saving time right now for free
Text Blaze helps us increase customer satisfaction through clear, quick and accurate responses. It also saves us 10,000 work hours a month.
Lise Cognard — Global Projects Specialist, Stuart (Read the case study)
Get the right message
every time
Ensure that all of your customer support communications are accurate and complete but not robotic.
Create customizable templates with placeholders and rules to ensure the message is contextual and correct.
Always stay
on brand
Use the same voice across the team with shared team folders.
Reduce onboarding time and allow new team members to hit the ground running through access to the team's shared messages.
Text Blaze helps team members know exactly what to say, what to do, and when to do it.
Alyce Sherwood — Support Team Lead (Read the case study)
Understand your team's communications
Provide your team members informed guidance and training on communications best practices.
Get real-time individual and team-wide usage reporting and analysis.
What I like about Text Blaze is that I can customize snippets and get the right message to the right client every time, even in different situations.
Kevin Roberts — Vice President of Business Development @ Cranky Concierge (Read the case study)