Frequently Asked Questions

My snippet doesn't trigger or update when I edit it?

If Text Blaze snippets are not completing when you try to trigger them, try the following steps:

Are the group trigger rules set up the way you want them?

See the following question for instructions on group trigger rules.

Is the extension installed and active?

You should see an orange Text Blaze icon next to the Chrome Omnibar. If the icon is not there, install Text Blaze. If it is grey, Text Blaze is not logged-in. In that case, go to the Text Blaze Dashboard and log-in.

If you are trying to use Text Blaze in Incognito mode, see the question later in this page about enabling Text Blaze in Incognito mode.

Still doesn't work?

Sometimes the Text Blaze extension's snippet syncing will fall behind. To fix this, right-click on any webpage. Select "Text Blaze" from the context menu and "Reload Extension...".

If after these steps you still encounter difficulty, please contact us at support@blaze.today.

I want my snippets to trigger when I do...

Groups have a snippet trigger type that controls when typing their snippets' shortcuts will activate those snippets. You can configure which snippet trigger type is used for group on the group's configuration page.

There are three trigger types:

• Started by Word Break (the default): Snippets will be triggered when the shortcut is typed at the start of a new word. They will not be triggered if the shortcut is typed in the middle of a word.
• Started and Ended by Word Break: Snippets will be triggered when the shortcut is typed at the start of a new word and another non-letter character is typed. Example use cases: autocorrect (e.g. replace "theyre" with "they're") and enabling very short shortcuts that would appear in regular text (e.g. replace "w" with "with").
• Anywhere: Snippets will be triggered anytime they are typed even if it is in the middle of a word. Example use case: accented characters (e.g. replace "\e" with "é").

The following table illustrates whether the snippet \go will be triggered for each of the sample texts depending on the snippet's group's trigger type.

How can I get my snippets to work in the Chrome URL bar?

You can insert snippets into the URL bar by activating the Text Blaze Chrome search provider.

To do that, type tb followed by the Space or Tab key into the URL bar. You may then type the name of one of your snippets. Text Blaze will also provide snippet name suggestions as you type.

How do I share snippets with someone else?

Text Blaze allows you to share snippet groups. Simply open up the group in the Text Blaze Dashboard and click the "Sharing" tab. You can share the group with one or more people. Each person will require a Text Blaze account.

You can control what access the recipients have to the shared group and snippets. There are three access types: Owners, Editors and Viewers. Owners can edit and delete groups in addition to changing sharing. Editors can edit groups and their snippets. Viewers can only view and use snippets.

You can also use Text Blaze's Import/Export feature to share snippets. But the Group sharing capability is generally a better approach as it will keep snippets in sync as changes are made to them.

How do I run Text Blaze in Chrome's Incognito Mode?

By default, Text Blaze does not run in Incognito Mode. Incognito Mode is supported though and can be enabled following these steps:

1. Go to the Chrome Extensions Page (where all your extensions are listed)
2. Locate Text Blaze on the page and click its "Details" button
3. Activate the "Allow in Incognito Mode" toggle