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Customer Support and Operations Snippets
Interact with customers quickly with personal, complete responses
Interactive Standard Operating Procedures for Troubleshooting Home and Office WiFi issues.
Copy templates to use them anywhere: When you're a member of an IT Help Desk team, nothing is more frustrating than an …
Issue Resolution Messages
Copy templates to use them anywhere: Try it out You can use these customer support templates by simply clicking on the …
Follow-Up Messages
Copy templates to use them anywhere: Try it out You can use these customer support templates by simply clicking on the …
Before and After Solution Messages
Copy templates to use them anywhere: Try it out You can use these customer support templates by simply clicking on the …
Canned Response Messages For Business Owners & Customer Support
Copy templates to use them anywhere: Canned responses are useful phrases that you can send to answer common questions …
Improve Customer Experience with an SOP for Seamless Support Ticket Handoffs
Copy templates to use them anywhere: It can be challenging as a support agent to know when an issue is no longer …
Interactive Standard Operating Procedures to Prevent Misrouting Customer Support Tickets
Copy templates to use them anywhere: Large support organizations can be complicated for customers to navigate through. …
Five Customizable Email Templates to Make Customer Success Managers More Efficient
Copy templates to use them anywhere: Working as a Customer Success Manager (CSM) can be challenging, especially if …
Common Support Messages
Copy templates to use them anywhere: Try it out You can use these customer support templates by simply clicking on the …
Common Work Emails
Note: This GIF shows how to copy snippets to your dashboard so that you can use them and customize them to fit your …
NATO Phonetic Alphabet Converter
Copy templates to use them anywhere: Try it out You can use these customer support templates by simply clicking on the …
Saving Time in Gmail
Typing repetitive emails in Gmail can be tedious, time-consuming and error-prone. With Text Blaze, you can automate …
Easy Standard Operating Procedure for Ensuring Compliance with Permission Changes
Copy templates to use them anywhere: Ensuring compliance when providing a user with a permission change is of utmost …
Identify and Resolve VPN Issues - Interactive SOP for Easy Guidance
Copy templates to use them anywhere: Many people aren't familiar with what a VPN actually is -- they just know that …
Salesforce Snippets
Note: This GIF shows how to copy snippets to your dashboard so that you can use them and customize them to fit your …
Zendesk Snippets
Copy templates to use them anywhere: Text Blaze's new Zendesk integration allows you to: Automatically include …
Saving Time in Apple Mail
Copy templates to use them anywhere: Writing out phrases and emails in Apple Mail can be a real chore. Why waste time …
Saving Time in Outlook
Copy templates to use them anywhere: Writing out emails in Outlook can be time-consuming. Instead of writing out …
Generate Links For Commonly Sent Resources to Customers or Clients
Copy templates to use them anywhere: A common post-meeting practice is to follow-up with your attendees with any links …
Saving Time in Jira
Note: This GIF shows how to copy snippets to your dashboard so that you can use them and customize them to fit your …
Automatically Update Fields in Hubspot While Logging Call Notes
Copy templates to use them anywhere: Keeping Hubspot updated with relevant information and notes is essential for it to …
Time Zone Converter For Any Time Zone
Copy templates to use them anywhere: Converting time between time zones can be a real headache. It's useful to quickly …
The Most Time-Efficient Way to Search For Emails in Gmail
Copy templates to use them anywhere: Do you have trouble searching through your emails? If you're like most people, you …
Standard Operating Procedure for Handling Software Installation and Procurement Requests
Copy templates to use them anywhere: Even in secure environments, users often have requests to install and use new …
Commercial Property Management - Tables and Snippets Bundle
With every commercial property that you manage comes buildings, tenants, service requests, vendors, and leases to worry …
Project Tracker- Tables and Snippets Bundle
One of the most time-consuming aspects of project management can be communicating back and forth with team members and …
Prorated Charge Calculator
Copy templates to use them anywhere: Prorated Charge Calculator If your company charges for service on a subscription …
Prorated Refund Calculator
Copy templates to use them anywhere: Prorated Refund Calculator Calculating a prorated refund for an annual …
How Cash App’s Support Team Optimized Workflows With Text Blaze
“When using Text Blaze snippets, we saw a significant reduction in misrouted cases across our pilot group.” Karissa …
How air up® Took Social Customer Engagement to the Next Level With Text Blaze
“Text Blaze helps you save so much time by speeding up boring, repetitive tasks, which allows you to use your brain …
Transforming Customer Support with Text Blaze
I’m Alyce, and I'm a Customer Support manager. My team’s goal is to ensure the success and satisfaction of our …
How Cranky Concierge Soars in Brand Consistency Using Text Blaze
“You're really only limited with your imagination with how you can use Text Blaze. Get started and see where your brain …
How Gift Baskets Overseas Streamlined Communication Using Text Blaze
“Text Blaze helps us save time so that we can concentrate on each individual order and provide a great customer …
How Stuart Customer Support Increased Customer Satisfaction With Text Blaze
Note: This GIF shows how to copy snippets to your dashboard so that you can use them and customize them to fit your …
Streamlining Customer Interactions In Saturn With Text Blaze
I am Sachin Jain - co-founder & CEO of Requestly & Saturn. We’re a YC W22 company. Saturn is our latest offering …
How Good Life Property Management Uses Text Blaze to Elevate Team Communication
Note: This GIF shows how to copy snippets to your dashboard so that you can use them and customize them to fit your …
Simplifying Compliance Management and Legal Processes With Text Blaze
“I have never found a tool like Text Blaze before.” Pratik Shah — Practicing Company Secretary I am Pratik, based in …
How the CEO of Grow It Depot Uses Text Blaze to Speed Up Workflows
Note: This GIF shows how to copy snippets to your dashboard so that you can use them and customize them to fit your …
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