CATEGORIES
Customer Support and Operations Snippets
Interact with customers quickly with personal, complete responses

SOP for WiFi Troubleshooting
Quickly troubleshoot WiFi issues, instantly providing accurate next steps to stakeholders. Access this SOP from inside of your ticketing system.

Issue Resolution Messages
Quickly resolve support issues and save time without losing the personal connection with your customers.

Follow-Up Messages
Automate common follow-up messages and save time without losing the personal connection with your customers.

Before and After Solution Messages
Automate your support messages and save time without losing the personal connection with your customers.

Canned Response Message Templates
Use canned responses to quickly answer common questions for your business or support team.

Escalation Points for Support Teams SOP
Give your customers a great support experience by avoiding misrouted tickets and improper escalations with this contextual SOP for support teams.

Support Ticket Routing SOP
Empower your support teams with clear guidance about how to handle issues, and what teams handle certain types of issues.

Snippets for Customer Success Managers (CSMs)
Email templates for CSMs to use for renewals, expansion, and more.

Common Support Messages
Automate common responses and save time without losing the personal connection with your customers.

Common Work Emails
Manage everyday work emails with our templates for easier communication with your team and clients.

NATO Phonetic Alphabet Converter
Automatically convert text into a list of NATO phonetic alphabet characters.

Saving Time in Gmail
Become a Gmail expert and use these snippets to automate repetitive typing tasks and more.

SOP for Completing Permission Changes
Simple, easy-to-follow step by step instructions for IT Professionals to stay compliant and secure when they receive a request to change a user's permissions.

Troubleshooting for VPN Issues
Interactive standard operating procedure (SOP) that offers easy guidance to IT Help Desk professionals in identifying and resolving VPN issues.

Salesforce Snippets
Create templates to help you automate your work and save time while typing emails, notes, summaries, and more.

Saving Time in Outlook
Automate Outlook emails and responses to save time.

Resource Link Generator
Quickly send resources following a meeting to streamline your communication with customers.

Saving Time in Jira
Eliminate repetitive tasks, automate workflows, and work faster while managing your projects.

Automatically Update Hubspot Fields
Streamline repetitive work by having your notes logged in Hubspot automatically update corresponding fields for the Hubspot record you're editing.

Searching for Emails in Gmail
Learn how to search in Gmail with ease.

Software Request Process SOP
Avoid exposing your company to risk by ensuring each new software request is handled appropriately, with a simple to use SOP available anywhere.

Commercial Property Management - Tables and Snippets Bundle
Manage your commercial properties from any app

Project Tracker- Tables and Snippets Bundle
Manage projects and tasks using a Data Blaze space and Text Blaze snippets.

Prorated Charge Calculator
Calculate a prorated charge for additional services for an existing term.

Prorated Refund Calculator
Calculate a prorated refund for annual subscriptions

The Story of Stuart Customer Support
Text Blaze is helping Stuart's customer support team achieve their business goals through structured processes and accurate communication

The Story of Compliance Management and Legal
Creating legal documents quickly and emailing them to clients by using Text Blaze and Data Blaze.

The Story of Good Life Property Management
How Text Blaze helps Property Managers achieve their business goals through quick and accurate communications

The Story of the CEO of Grow It Depot
Using Text Blaze to reduce the time spent on the e-commerce fulfillment process.

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